01
Online bookings
Let guests book directly at any time, including while your venue is closed or your team is busy serving.
Built for independent hospitality
More bookings.Less booking admin.
A flexible booking, venue management and guest marketing platform built for independent hospitality venues.
- Your brand, front and centre
- Live availability, 24/7
Why restaurants choose SmartServe
- Capture demand 24/7Guests can book while you are closed, busy serving or away from the phone.
- Stay in controlSet availability, booking rules and capacity around the way your venue operates.
- Make switching simplePersonal onboarding gets your venue set up without the usual upheaval.
The SmartServe platform
One connected journey.From booking to returning guest.
Give guests a smoother booking experience while your team gets a clearer way to manage service, demand and guest relationships.
Guest booking journey
A smoother way for guests to book.
Guests can see live availability, choose the right time and manage their booking without waiting for a phone call.
- Branded around your restaurant
- Live availability around the clock
- Simple confirmation and booking management
Live guest demo
Try the booking experience your guests will use.
Open the live SmartServe demo and see how a guest selects their date, time and party size in a few simple steps.
Try the live booking demo (opens in a new tab)Simple for guests
A clear, mobile-friendly booking journey.
Live availability
Guests can book while your team is busy.
Built for mobile
Easy to use from any guest’s phone.
Built around real service
Everything your team needs.Without unnecessary complexity.
SmartServe brings bookings, venue controls, service planning and guest marketing into one clear platform.
02
Live availability
Show bookable times based on your real capacity so guests receive an immediate, reliable answer.
03
Restaurant planner
Give the team one clear view of upcoming bookings, expected covers and the shape of each service.
04
Booking rules
Control opening hours, booking windows, party limits and turn times around how your venue actually operates.
05
Analytics and forecasting
Understand demand patterns and prepare for upcoming services with clearer booking information.
06
Guest email marketing
Reach opted-in guests with professional campaigns designed to encourage repeat visits.
SmartServe Guest Marketing
Turn opted-in guests into returning guests.
Create branded campaigns, manage your permission-based audience and see how every email performs.
- Campaigns that look like your venue
- A guest list built with permission
- Clear delivery, open and click reporting
Simple by design
Pay for bookings, not promises.
Start with your first month free, then pay 20p for each confirmed booking up to a £99 monthly cap.
Explore your estimated cost
Choose a realistic month for your venue.
Move the slider to see how usage-based pricing changes as your confirmed bookings increase.
Estimated monthly cost
£64
20p per confirmed booking
175 bookings before the cap
First month freeTry SmartServe properly before billing begins.
No setup feeWe configure and launch your venue without an upfront charge.
No long contractKeep control without being trapped in a lengthy agreement.
£99 monthly capOnce the cap is reached, additional confirmed bookings are free.
Personal onboarding
Switching should feel managed.Not disruptive.
We learn how your venue operates, configure the platform around it and help your team launch without unnecessary upheaval.
- 01
Tell us how your venue operates.
We learn your opening hours, tables, capacity, booking rules and the way your team runs service.
- 02
We configure and brand everything.
SmartServe is set up around your restaurant, including its branding, availability and staff access.
- 03
Your booking system goes live.
We help your team launch confidently and stay available for personal support as you begin taking bookings.
Configured with you
We handle the setup around your venue.
You are not handed an empty dashboard and expected to work everything out alone. We help prepare SmartServe for the way your restaurant already runs.
- Opening hours
- Booking rules
- Branding
- Tables and capacity
- Staff setup
- Personal launch support
Contact SmartServe
Ready to make bookings simpler?
Tell us about your restaurant and we will show you how SmartServe can fit the way your venue operates.
Quick enquiry
Tell me what you need
Share a few details and I'll personally get back to you.